TYNE EHR Knowledge Base

Browse articles, guides, and tutorials for self-service support with TYNE EHR software. Find answers to common questions and learn how to maximize our home healthcare and hospice compliance software.

Browse by Category

Explore our comprehensive knowledge base organized by TYNE EHR software features and functionality.

Getting Started

Beginner guides, setup instructions, and onboarding resources for new TYNE EHR users.

24 Articles
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PDGM Compliance

Guides for Patient-Driven Groupings Model compliance, billing, and documentation with TYNE EHR.

18 Articles
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OASIS-E Management

Complete OASIS-E assessment tutorials, validation tips, and submission guides.

22 Articles
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EVV & Visit Verification

Electronic Visit Verification setup, troubleshooting, and compliance documentation.

16 Articles
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Reporting & Analytics

Create custom reports, analyze performance metrics, and generate compliance documentation.

20 Articles
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Security & HIPAA Compliance

Security features, HIPAA compliance guides, and data protection best practices.

14 Articles
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Video Tutorials

Watch step-by-step video guides for TYNE EHR software features and functionality.

  • TYNE EHR Dashboard Overview

    Learn to navigate the main dashboard and access key features

    8:24
  • Adding New Patients to the System

    Step-by-step guide to entering patient demographics and information

    12:15
  • Creating Your First Visit Schedule

    How to set up visit schedules for home healthcare providers

    10:42

Frequently Asked Questions

Find quick answers to common questions about TYNE EHR software.

How does TYNE EHR software handle PDGM compliance?

TYNE EHR includes built-in PDGM (Patient-Driven Groupings Model) compliance tools that automate calculations, validate documentation, and ensure accurate billing. Our software automatically applies the appropriate case-mix weights, functional levels, and comorbidity adjustments required by CMS. Regular updates ensure ongoing compliance with regulatory changes.

Is TYNE EHR software HIPAA compliant?

Yes, TYNE EHR is fully HIPAA compliant. We employ bank-level encryption for data in transit and at rest, maintain comprehensive audit trails, and provide role-based access controls. Our infrastructure undergoes regular security audits, and we sign Business Associate Agreements (BAAs) with all our healthcare clients.

Can I access TYNE EHR on mobile devices?

Absolutely. TYNE EHR is a fully responsive web application that works seamlessly on smartphones, tablets, and desktop computers. Our mobile-optimized interface allows clinicians to document visits, verify EVV compliance, and access patient records from any location with internet access.

How does the OASIS-E integration work?

TYNE EHR provides complete OASIS-E integration with intelligent validation, automated scoring, and seamless submission to CMS. The system identifies potential errors in real-time, suggests corrections, and maintains complete audit trails. Our software stays updated with the latest OASIS-E guidelines to ensure compliance.

What training resources are available for new users?

We provide comprehensive onboarding including live training sessions, video tutorials (available in this knowledge base), detailed documentation, and a dedicated customer success manager. All new clients receive 30 days of included training and support to ensure smooth adoption of TYNE EHR software.

Still Need Help?

Our support team is here to help you get the most out of TYNE EHR software. Contact us for personalized assistance.

Contact Support

Phone Support

(817) 795-2800

Email Support

support@tynetusa.com

Live Chat

Available 9am-6pm EST